Defining Service Delivery Excellence in the Security Service Industry

Defining Service Delivery Excellence in the Security Service Industry
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We all strive to achieve excellence in our work, but how do we define excellence? It goes without saying that both security firms and in-house corporate security departments expect excellence from the services and technology solutions they use. But how do you measure service delivery excellence? 

TrackTik and Amaka Forge Partnership to Support QuickBooks Online Using TrackTik’s API-based Architecture

TrackTik and Amaka Forge Partnership to Support QuickBooks Online Using TrackTik’s API-based Architecture
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TrackTik, an innovative and growing cloud-based security workforce management company based in Montreal, Quebec, is proud to announce its recent partnership with Amaka, the gold standard in accounting integrations.

Women and the Security Officer Industry

Women and the Security Officer Industry
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The year was 1945, and equality between men and women was a core tenet in the United Nations Charter. Seventy-five years later, women and girls still live in a world of gender inequality. 2020 marked the 20th anniversary of Security Council Resolution 1325 (UNSCR 1325) on Women, Peace, and Security, yet the gender gap remains…

Protecting the Physical and Mental Health of our Frontline Security Officers

Protecting the Physical and Mental Health of our Frontline Security Officers
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While most of us are working remotely, socially distancing when running errands, or encountering neighbours on the street, security officers continue to show up for work, often commuting by public transportation to perform their shifts and then returning home.

What You Should Know About California Work Break Laws

What You Should Know About California Work Break Laws
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While many security companies recognize that hungry and tired security officers aren’t at their most productive, providing meal or rest breaks to employees isn’t universally required by law (though many employers do provide meal or rest breaks out of courtesy).

Back to Business: Establishing a Safe and Secure Return to the Workplace

Back to normal
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While security organizations around the world are eager to get back to business, months of  stay-at-home mandates have created a workforce who may be anxious or even reluctant to return to physical workplaces in the post-pandemic world.

Lightening the Load: Changing Attitudes towards Private Security

Email Preference Centre
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Whether they’re standing guard at the 24-hour grocery store, screening your carry-on at O’Hare, or accompanying Meghan Markle and her dogs on a walk through a forest of Douglas fir trees, private security guards have been a common sight all over the world for decades. And while the private security industry has changed over the…