Of the many tools that can be used to improve your security guards’ productivity, few are more useful than geofencing software. This high-tech tracking software has many applications that can help your team effectively manage on-site incidents, while also increasing guard accountability.
Here are just a few of the ways that geofencing software can help your security team deliver better results for your clients:
1. Guard Accountability
The most obvious benefit of geofencing software is that it holds your guards accountable for their actions during their shift. GPS monitoring allows you to identify your guards’ positions at all times, but geofencing software takes this a step farther.
With geofencing software, you can map out custom “geo-zones” for each facility. When a guard enters or leaves a particular area (or even remains in the same area for a certain period of time), you can receive a real-time notification via email or text messaging. You can even establish certain areas as off-limits so you can receive an instant alert if a guard enters an unauthorized area without prior approval.
With the help of geofencing’s virtual barriers, you’ll be able to gain insight into your guards’ actions and hold them accountable for their performance.
2. Incident Response
Geofencing software is especially valuable during the incident reporting process. GPS monitoring allows you to quickly identify where an incident is taking place so you can provide a rapid response. If the guard reporting the incident needs assistance, a quick glance at your dynamic map allows you to identify which guards are nearby and available to help.
With the help of geofencing alerts, you can also respond quickly when a guard isn’t completing their shift as planned. If a guard has remained in the same zone for an unusually lengthy amount of time, you could very well discover that they have suffered an injury while on the job and were unable to call in for help. As with other on-site incidents, your geofencing software ensures you can provide an immediate response.
Because modern reporting software enables these reports to be submitted in real-time, you can quickly alert your clients to incidents that require their attention, building transparency and trust.
3. Post-Incident Analysis
After an on-site incident, data plays a crucial role in analyzing what happened and determining how well your team responded to the event. Thanks to continual GPS tracking and geofencing alerts, you can easily demonstrate your value to clients by showing the speed with which an incident was resolved. You can also analyze this information to find ways to further improve your team’s response time.
These tracking features can be especially beneficial if there is ever a dispute between what your guard reported and someone else’s account of an incident. GPS history allows you to backtrack and demonstrate your guard’s exact position before, during, and after the incident was reported. In some cases, this could even protect your company from legal action.
This kind of software also makes it easy to access relevant incident reports so you can find the documentation you need, when you need it—another key part of making your post-incident analysis more efficient.
As beneficial as the aforementioned features are, customization is perhaps the greatest asset offered by modern dynamic tracking software. The robust customization options available enable you to focus on the information that matters most as you track your team in real time. By adapting your map displays to highlight active dispatch tickets, guard locations, or unauthorized areas, you can further fine-tune your operations to get more out of your geofencing software.
As you use geofencing software to improve guard accountability, incident response capabilities, and post-incident analysis, you’ll be well equipped to prove your worth to your clients as you protect their facilities.