Defining Service Delivery Excellence in the Security Service Industry

Defining Service Delivery Excellence in the Security Service Industry
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We all strive to achieve excellence in our work, but how do we define excellence? It goes without saying that both security firms and in-house corporate security departments expect excellence from the services and technology solutions they use. But how do you measure service delivery excellence? 

7-Point Safety Checklist for Security Guards

The Importance of Increasing Community Security
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The pandemic has impacted virtually every industry in the U.S. including the professional security services industry. Since the start of the pandemic, security officers have been on the frontline, providing essential services in difficult circumstances, increasing their occupational risk of COVID-19 exposure due to their frequent interactions with the public as part of their routine…

4 Ways to Justify Your Security Budget in the New Normal

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Despite the daily reminders of increased security here and around the world, justifying your security budget in the new normal may not be as easy or straightforward as it looks. Typically, security operations have been one of the most common departments scrutinized when the annual budget review comes around.

Lightening the Load: Changing Attitudes towards Private Security

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Whether they’re standing guard at the 24-hour grocery store, screening your carry-on at O’Hare, or accompanying Meghan Markle and her dogs on a walk through a forest of Douglas fir trees, private security guards have been a common sight all over the world for decades. And while the private security industry has changed over the…

Q & A with Rollo Davies, Front Line Security Expert

Q & A with Rollo Davies, Front Line Security Expert
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For an insider’s perspective on the evolving COVID-19 coronavirus situation, we’ve been talking to a few of our industry experts to help us better understand what’s happening on the front line while we all try to flatten the curve and #stayhome

Q & A with Jeff Young, Healthcare Security Industry Expert

Q & A with Jeff Young, Healthcare Security Industry Expert
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To help you better understand what’s unfolding in the security world, as we all hunker down inside our homes and #stayhome, we reached out to our industry experts to get an insider’s perspective on the COVID-19 coronavirus situation. Here’s the first in our virtual “Security Q & A in the Time of Pandemic” Series with…