Customer service is a main priority for the Rosa International Group founder and that is why he places an emphasis on personalized client solutions to help protect his clients’ properties and keep their employees safe. For Pablo Rosa Jr., the transition from security guard to CEO and founder of his own company was definitely not one that he shied away from.
“I wasn’t scared to go up against bigger security firms—I always knew I could offer a better service than they could, because my own experience working in the field helped me understand exactly what my clients’ needs were. So when my client list started growing quickly, it just made sense to look into getting some kind of security workforce management software to take me to that next level.”
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