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What’s in it?

  • Watch mode: Capture comprehensive footage of every intervention
  • Post and escalation orders: Up-to-date site security instructions
  • Panic Button: Emergency contact when the guard needs it most
  • Message Board: Be aware of the latest customer and site messages

What’s in it for you?

  • Facilitate communication between employees
  • Receive real-time alerts from guards in distress
  • Access devices remotely to confirm guard status
  • Create relevant training material from real-life situations
  • Gain insight into how your guards handle interventions
  • Identify suspects and provide crucial evidence for investigations
  • Protect your customers and company from lawsuits and untrue claims about intervention incidents

Act based on the latest instructions

Gone are the days of post orders being locked in a dusty binder. In today’s dynamic risk environment, security instructions can change depending on the current risk level. That means your security team may need to consult post orders more frequently. Ensure that the latest information is available and obtain read receipts.

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Video backup

TrackTik’s Watch Mode enables guards to capture live video of incidents during patrols, making the recordings available directly from the Live Dashboard within moments. The ability to capture video of incidents can objectively support you when a claim against your company is made.

These videos are valuable data assets and will be available in the portal whenever you need them, whether it’s for monitoring guards during interventions, ensuring compliance with company policies, or adding to your organization's knowledge base for training purposes.

Communicate effectively

Ensuring that all employees are informed is a challenge. Passed-down paper notes get lost, and emailed details are not guaranteed to be read. That’s where TrackTik’s Message Board comes in! Whether it’s an administrator who wishes to inform field employees or guards in the field who are sharing information, the Message Board allows the team to stay in touch and verify that everyone is up to date. You can decide if you want your customer to be included in the message board tool.

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Reassure your lone workers

Reassuring a security guard who is assigned to work alone is the right thing to do. That’s why TrackTik has created a direct link between smartphones and immediate help. The panic button is a peace-of-mind feature of the system that can be activated in case of emergency. Once activated, it sends a notification to the emergency number of your choice. This feature includes the GPS coordinates of the device as well as the phone number and name of the employee carrying the device. A notification is also sent via email to the addresses that have been pre-programmed in the system. Activation is simple: Just press the button labelled “Panic Button” in the application.

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