Montreal, Canada, February 12, 2021 — TrackTik, a leading cloud-based security workforce management software provider working to help streamline and digitize security operations, is proud to launch the latest addition to their Back Office Management Suite, TrackTik SHIFT. Their new employee app helps seamlessly connect supervisors to their officers in the field, gives employees access to their schedule in the palm of their hand and keeps officers connected wherever they are.
Simon Ferragne, CEO and Founder of TrackTik, says, “TrackTik is committed to adding superior service value to our offering through product expansion. TrackTik SHIFT allows our clients to further automate their business while providing their employees better opportunities to thrive within their organization.”
TrackTik SHIFT was created to address the ongoing challenge in the security industry of a lack of communication between employees and their managers, specifically when it comes to scheduling changes. As a result, TrackTik SHIFT is an employee-centric app that was created to help increase shift visibility and fulfillment, as well as improve the employee engagement of security officers.
“The idea for the app was born out of a need to keep officers informed about their upcoming shifts while also giving them the freedom to access all of their necessary shift information without going through an administrator or calling into their workplace,” says Alexandra Bureau, Product Owner of the TrackTik SHIFT project. “Additionally, it frees up work done by administrators who would normally be relaying information and handling scheduling challenges.”
Officers can download the app on their personal devices and receive relevant information—such as shift time and date, site address, and their upcoming shift schedule weeks in advance—whenever they need to, right from their smartphone. Officers can browse and request to work open shifts, making it easier for your team to find available officers while promoting shift fulfillment. While officers are on-site, they’re given clock-in and clock-out options right in the app—including meal and rest breaks.
TrackTik SHIFT ensures that employees can have relevant HR information handy as well. Officers can now access pay rates, track their licenses and permits, and view timesheets while they are out on the field, making it easier for them to keep up to date with their timekeeping, wages, and compliance.
Want to learn more about how TrackTik SHIFT can help improve your employee retention and streamline your scheduling operations? Click here.
TrackTik was founded in 2013 and quickly established itself as a market leader with the mission to build better software so its clients can run smarter businesses. TrackTik’s AI-driven technology enables security organizations to connect frontline staff, back office management, and their clients to drive improved operational efficiency and data insights. TrackTik helps security professionals make automated, data-driven decisions with its cloud-based seamless approach to system connectivity. Headquartered in Montreal, Canada, with employees in the United Kingdom and the Netherlands, TrackTik offers four integrated suites of tools – Security Operations for Guarding, Back Office Management, Mobile Patrol and Dispatch, and Business Intelligence & Reporting Analytics, to help security service companies follow the progression of guards, reduce manual tasks, lower costs, and demonstrate value.