The pandemic has impacted virtually every industry in the U.S. including the professional security services industry. Since the start of the pandemic, security officers have been on the frontline, providing essential services in difficult circumstances, increasing their occupational risk of COVID-19 exposure due to their frequent interactions with the public as part of their routine…
Harness your SLA challenges
The rules and regulations that impact the security industry can vary by jurisdiction, sector, and contractual setup. From health and safety to labour laws, and public safety reporting requirements, security operators are affected by legislation directly or indirectly.
Security managers may have to directly report compliance, or provide data to support their customers’ compliance efforts – either way, they need a platform that is able to collect, store and communicate data from across their operations.
Security reporting compliance
Whether it’s within the context of corporate governance, or due to specific requirements on public-sector organizations like universities or healthcare facilities, security data is in demand. Security managers may need to directly communicate incident information and provide real-time or periodic reports to concerned stakeholders, including law enforcement. In other cases, they may need to feed in security and facilities data to wider operational reports. Either way, the accuracy and timeliness of frontline data is crucial to meet reporting compliance requirements.
TrackTik collects and makes it easy to transmit frontline data on incidents by type, location, time, day and officer. Parameters can be set to make the collection and communication of specific information a mandatory part of an officer’s tour, and automatic alerts and escalation can be programmed depending on the incident criteria.
This gives you a real-time view of security and also collects historical data that can be easily compiled into reports and sent directly from the platform. This automation helps cut the risk of human error, missing data, miscommunication, and other failings that could constitute a compliance breach.
This past April, TrackTik successfully met the criteria set out by the AICPA (American Institute of CPAs) to comply with SOC2 Type II Security Principles. What’s SOC2? We’re glad you asked because for us, as a security-minded organization, it’s an important step in ensuring our clients’ security.