Harness your SLA challenges

The rules and regulations that impact the security industry can vary by jurisdiction, sector, and contractual setup. From health and safety to labour laws, and public safety reporting requirements, security operators are affected by legislation directly or indirectly.

Security managers may have to directly report compliance, or provide data to support their customers’ compliance efforts – either way, they need a platform that is able to collect, store and communicate data from across their operations.

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Automate your security officer scheduling

The advanced scheduling abilities of TrackTik also ensures you’re paying your officers the right rates, on time and respecting mandatory rest-periods, overtime and holiday pay requirements.

Scheduling
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Security risk management

Stay in touch with your lone workers using a message board and at any time, switch on Watch Mode to check in on their status.

Mobile Patrol
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Reassure your lone security workers

Protect your reputation and that of your customers by implementing TrackTik to gather and communicate the data you need to stay compliant.

Back Office Suite
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Ensure security staff qualifications are met

You can enforce rules around skills, clearance and training per job to make sure your officers are fully qualified for the task at hand.

Scheduling

Security reporting compliance

Whether it’s within the context of corporate governance, or due to specific requirements on public-sector organizations like universities or healthcare facilities, security data is in demand. Security managers may need to directly communicate incident information and provide real-time or periodic reports to concerned stakeholders, including law enforcement. In other cases, they may need to feed in security and facilities data to wider operational reports. Either way, the accuracy and timeliness of frontline data is crucial to meet reporting compliance requirements.

TrackTik collects and makes it easy to transmit frontline data on incidents by type, location, time, day and officer. Parameters can be set to make the collection and communication of specific information a mandatory part of an officer’s tour, and automatic alerts and escalation can be programmed depending on the incident criteria.

This gives you a real-time view of security and also collects historical data that can be easily compiled into reports and sent directly from the platform. This automation helps cut the risk of human error, missing data, miscommunication, and other failings that could constitute a compliance breach.

Changing what good security looks like

Further reading

The pandemic has impacted virtually every industry in the U.S. including the professional security services industry. Since the start of the pandemic, security officers have been on the frontline, providing essential services in difficult circumstances, increasing their occupational risk of COVID-19 exposure due to their frequent interactions with the public as part of their routine…

Oscar Wilde once said, Imitation is the sincerest form of flattery, and we couldn’t agree more. But just because a company advertises certain software features doesn’t make them the same. It depends on what you need and what you are trying to do.

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