Digital technology has changed the way we access information, work, and connect with each other, and that statement was never more true than during 2020 which was predicted to be “the year of data'' (before it became known as the year of the pandemic).
Harness your SLA challenges
The rules and regulations that impact the security industry can vary by jurisdiction, sector, and contractual setup. From health and safety to labour laws, and public safety reporting requirements, security operators are affected by legislation directly or indirectly.
Security managers may have to directly report compliance, or provide data to support their customers’ compliance efforts – either way, they need a platform that is able to collect, store and communicate data from across their operations.
Security reporting compliance
Whether it’s within the context of corporate governance, or due to specific requirements on public-sector organizations like universities or healthcare facilities, security data is in demand. Security managers may need to directly communicate incident information and provide real-time or periodic reports to concerned stakeholders, including law enforcement. In other cases, they may need to feed in security and facilities data to wider operational reports. Either way, the accuracy and timeliness of frontline data is crucial to meet reporting compliance requirements.
TrackTik collects and makes it easy to transmit frontline data on incidents by type, location, time, day and officer. Parameters can be set to make the collection and communication of specific information a mandatory part of an officer’s tour, and automatic alerts and escalation can be programmed depending on the incident criteria.
This gives you a real-time view of security and also collects historical data that can be easily compiled into reports and sent directly from the platform. This automation helps cut the risk of human error, missing data, miscommunication, and other failings that could constitute a compliance breach.
The Approved Contractor Scheme (ACS) is a quality assurance program for the private security industry sponsored by the Security Industry Authority (SIA) who approves private security companies to ensure that the business is fit and proper (which includes criminality checks) and has been assessed as meeting the specified quality standards.
The pandemic has impacted virtually every industry in the U.S. including the professional security services industry. Since the start of the pandemic, security officers have been on the frontline, providing essential services in difficult circumstances, increasing their occupational risk of COVID-19 exposure due to their frequent interactions with the public as part of their routine…