More than Support,
Customer success is our secret weapon (and yours)! Our team takes into account your specific needs and expected outcomes to provide the services you need when you need them.
We’re here to help you:
- Set up TrackTik to work optimally within your company.
- Master the technical aspects of the solution you have chosen.
- Access information and support in a way that best suits you, either remotely or in person, and in a variety of forms.
The right tools for you
- Tailored one-on-one sessions adapted to your needs
- 24/7 access to online manuals
- Tutorial video library
- Detailed training guides
- Technical support available daily to guide you through the system’s functions
- Weekly training sessions you can attend on request
- Timely webinars on various industry trends, topics, and TrackTik features
- Sessions to introduce new products
Rely on customized sales and marketing support to win more business
Grow your business with TrackTik’s powerful technology. Rest assured, we have all the material you need to educate your customers, including:
- Sales sheets
- Customized client presentations
- Sales presentations and videos
- Visual support and technical cheat sheets
- Webinars and web content
TrackTik University is the official online training and support site. Our library includes hundreds of articles updated weekly. Additional tools include access to report templates and videos that provide visual walkthroughs of system configurations and usage.
- Getting Started Guide
- Recommended Report Templates
- New Release Documentation
- Contact Customer Support
- NFC Token Orders
"From implementation to roll-out, Signal 88 Security has been using TrackTik
as the backbone for the business functions of our operation."
- Reed Nyffeler, CEO, Signal 88 Security