TrackTik is a mobile, web-based software solution designed for the security industry. It's a multi-feature platform that connects field personnel to management and clients.
Security Operations Suite:
Unsurpassed guard-management tools offered through our Guarding Suite and Mobile Patrol Suite
Security Operations Suite
Workforce Management Platform
Back Office Management Suite
Back Office Management Suite:
A powerful suite of business-intelligence modules and automated financial-management solutions
Security Workforce Management Platform:
An intuitive security workforce management platform that provides actionable insight through integrated field operation and back-office solutions
How we help customers like you...
Penelope is the CEO of an international security firm. With a constant focus on differentiating her firm from the competition, Penelope leans on technology to help her company reach the next level. From data collection to analytics, through streamlining day-to-day operations and cost efficiency, she demands consensus across all stakeholders.
Challenged by national accounts and her current clients’ demand for technology and visibility, Penelope ensures that SLAs are met and can be reviewed through a single platform. Always on target for her board meetings, Penelope relies on TrackTik to deliver on expected results.
Diego is an operations specialist who’s driven to deliver innovation. He works to ensure that all of his branch managers operate the same way in order to streamline time, information, and costs. Diego is measured on account performance, service delivery, and financial performance and needs to keep a constant eye on the company’s gross margin.
Thanks to TrackTik, Diego is able to mitigate risk and work in full SLA compliance with his clients. The security management platform has allowed him to save on overall headcount and improve employee efficiency. Diego found that the switch to TrackTik keeps him always on point and has vastly improved his productivity through procedural tools, forecasting, and built-in workflows.
Gordon is the CFO of a large organization. Ever-changing technology, regulations, and stakeholder scrutiny put him under an enormous amount of pressure to deliver strategies, innovation, and a great bottom line. Gordon cannot afford to get distracted and needs accurate information that the company can capitalize on. He also needs to be able to predict the company’s future and the impact of long-term decisions while making data- and stats-based decisions that support the growth of the bottom line. Because TrackTik’s Back Office Management Suite is always on, Gordon can rely on the information he needs whenever he needs it.
James is the chief security officer (CSO) of a multinational financial institution and reports directly to the CEO. He is challenged with reducing risk and protecting assets across the country and around the world at the bank’s branches, mission-critical call centers, cash-processing locations, and data centers. James has a team of regional security directors who are tasked with identifying trends, predicting the bank’s next threat, and working with security providers from around the globe.
How do James and his team do this? They insist that their contract security providers run their operations on TrackTik so as to provide the corporate security team with the tools and peace of mind they need to ensure that they are always on point.
Serena never stops. She owns a security firm and is enjoying amazing growth. Serena is the business planner, human resources manager, customer service rep, marketing pro, and technology expert. She is happy to be growing but needs technology that will help her get to the next level and grow with her business.
TrackTik allows her to manage her employees, support her sales and marketing efforts with branded material, provide her clients with visibility, and eliminate the majority of tasks she was doing manually. She doesn’t need to change her procedures because TrackTik is flexible and can accommodate her needs. Serena is happy that she gets to grow into the solution knowing that TrackTik is always on for her.
Tony is an IT professional at a large security service provider. He is helping the operations team automate their service delivery while supporting the finance and administration team become more efficient. Tony has been asked for his input regarding a security workforce management software that will become the backbone of the company’s operations and service delivery. This critical software must be always on, robust, and dependable. Tony quickly realized that he needed a professional SaaS-based solution to ensure business continuity.
TrackTik was the only way to ensure that Tony’s colleagues deliver on their promise to put the right guard in the right place at the right time.
Why do security firms need TrackTik’s leading Security Workforce Management Platform?
Operations & Data
- Increased efficiency, time savings, and reduced cost
- Accessible integrated data, better decisions, planning, and risk management
- Capture all incidents and operations data
- Optimize deployment
- Increased transparency, accountability, and reliability
Tasks & Processes
- Increased efficiency and profitability
- Assured customer retention
- Secured competitive edge
What our clients have to say
Instrumental in securing new clients!
"TrackTik has provided us with increased certainty that our guards are performing their security functions in an effective, timely manner. The real-time monitoring and reporting features have been instrumental in securing new clients and retaining our present ones. The simplicity of the analytic tool makes it easy to read and interpret and develop the trend analysis required for decision-making."
Making our job easier!
"We found the system easy to deploy, easy to teach and easy to learn!"
Easy to set up and manage in-house!
"TrackTik is easy to set up and manage in house, giving us control over the system to match our clients’ needs. The flexibility of the reporting has allowed us to adapt the usage to more than just patrols. The support received from TrackTik is always timely and helpful, and our ideas are considered."
The very best in guard management software!
"Securitas is committed to providing its clients the very best in guard management software and we have found this in our partnership with TrackTik."
The bloodline of my company!
"TrackTik is the heart and bloodline of my company. Every aspect of my security company runs through this software, from human resources functions to licensing regulations, employee GPS tracking, report writing, complete scheduling programs, and vehicle tracking."
I cut costs by 35%!
"Over the past two years, I cut operating costs by 35%. The team it takes to manage my portfolio has been reduced dramatically. I have come to rely on TrackTik’s commitment to constantly improving their software. And their customer service and training teams are exemplary in their approach to customer service. I truly believe TrackTik is well worth the expense both financially and operationally."
Data-driven security decisions
Since we’ve integrated TrackTik, we are able to support our clients in making data-driven security decisions with the rich reporting offered in TrackTik’s powerful analytics tool. We have rolled the solution out to numerous divisions and always have had incredible feedback from our clients. TrackTik has given us an edge in order to compete in today’s market!
"We are blown away by TrackTik. We have been using this revolutionary technology for over a year and a half now and it is everything and more that we were promised it would be. We significantly decreased costs, since it allows us to do more with less personnel.TrackTik has also helped us boost our bottom line."
The backbone of our business!
"Implementing TrackTik has accelerated our ability to provide specific data to clients in a structured and efficient manner so clients can make educated decisions based on concrete data. From implementation to roll out, Signal 88 Security has been using TrackTik as the backbone of our business."