[ TrackTik Security Software ]

Guard Tour Patrol Software: Mobile Suite

It can be challenging to meet SLAs without a real-time awareness of where your guards are in the field. The Mobile suite not only gives you visibility on your mobile guards but makes sure they’re taking the best route for patrol and are the best choice for dispatch.

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Solution
Overview

Security
Operations

Business
Administration

Command
Center

Business
Intelligence

Mobile
Patrol

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Mobile patrol scheduling

Using TrackTik’s Route Optimization, your guards will know the most efficient route for performing their mobile patrol. Grace periods can be implemented into the route so that guards won’t struggle to meet their patrol times and if you need to show clients evidence of your patrol’s efficiency, you will have accurate data at your fingertips.

You can follow the progress of your patrol in real-time with a live view of your runsheets. Using Mobile Patrol, you won’t be left wondering how a patrol is going; you’ll have visual insight from wherever you can access a desktop.

  • Runsheets / Active patrol view
    An overview of tasks and mobile guards
  • Reassign requests
    Approve or deny a guard’s request to change runsheets
  • Progression detail
    See which stage the patrol is at and the tasks completed
  • Mobile route optimization
    Give your patrol officers the quickest route between sites
  • Configurable patrol schedule
    Adjust your officers’ patrol schedules
  • Customized grace periods
    Flexible grace periods for your mobile guards
  • Patrol status reports
    Follow the progress of your mobile patrol
  • Billing verification
    Verify the hours worked and bill your customer accurately
Staff Scheduling Tracktik
Mobile Suite Patrol Routes Tracktik

Optimize patrol route management


Managing scheduled jobs and effectively responding to unexpected events can be arduous. But it doesn’t have to be. TrackTik’s Dispatch and Patrol modules were specifically designed to improve efficiency, manage client expectations as well as every facet of your mobile operations.

  • Customizable workflow
    Create job-specfiic workflow with step-by-step instructions
  • Warning and alert thresholds
    Adjust the number of minutes a ticket can sit before action is requierd
  • Billing timer
    Define billiing structure based on time and work to be completed
  • SLA timer
    Configure the time allowed per SLA to complete the request
  • Cancellation timer
    Enter the minutes that the customer will have to cancel the service
  • Email and push notifications by transition
    Setup task-specific notifications at every stage
  • Transition forms
    Transitions define the paths a job can take from creation to completion
  • Closest to site units display
    Display guard patrols by proximity to site
  • Customizable dispatch forms
  • Dispatch now or future time
    Pre-set dispatch based on need or request
  • Dispatch analytics
    See more detail in a graph
  • Billing verification
    Verify the hours worked and bill your customer accurately

Dashboard Gps Ensure Your Bid Teams Safety From Threats Of Violence Tracktik
Mobile Suite Dispatch Tracktik

Security guard dispatch that meets SLAs

Using the Mobile Suite, your dispatch guards will have a much easier time getting to alert sites promptly. The software will suggest guards to the dispatcher based on their availability, and proximity to the site in order to ensure that the right guard gets to the site quickly.

Dispatchers can follow the progress of their guards to make sure they are safe and that the dispatch service meets SLAs. Guard performance is also tracked historically so that you can share data that demonstrates the quality of your service with clients.

Ready to unify your security operations
and respond with confidence?

Contact us today to see how security operations solutions from TrackTik can transform your security team’s impact.