We all strive to achieve excellence in our work, but how do we define excellence? It goes without saying that both security firms and in-house corporate security departments expect excellence from the services and technology solutions they use. But how do you measure service delivery excellence?
All over the world, the terms “security guard” and “security officer” are often used interchangeably, but in the UK there is a growing movement to replace the term “guard” with “officer.”
There’s no doubt about it. The last 9 months have seen an increase in the number of security guards in our communities. They’ve worked in the education, public, and healthcare sectors, and are a valuable asset in supporting public events.
In the security industry, technology is moving at lightspeed. New devices, automation, custom software, and robot and drone technology is constantly being developed, improved upon, and employed to help security guards perform routine tasks.
TrackTik Software, the leading cloud-based security workforce management solution based in Montreal, Quebec, recently announced the issuance of Canadian Patent 2799170, which relates to the System and Method for Monitoring an Area Using NFC Tags.
In this unprecedented time (oh, how we miss precedent times), we recently attended GSX+ 2020. As a workforce management software company, we were excited to be a sponsor and our team was raring to go.
You’ve embarked on a career in the security space, now what? First of all, chances are that everyone took a slightly different path to get here considering that there is not a predetermined how-to in the industry.
Whether they’re standing guard at the 24-hour grocery store, screening your carry-on at O’Hare, or accompanying Meghan Markle and her dogs on a walk through a forest of Douglas fir trees, private security guards have been a common sight all over the world for decades. And while the private security industry has changed over the…
For an insider’s perspective on the evolving COVID-19 coronavirus situation, we’ve been talking to a few of our industry experts to help us better understand what’s happening on the front line while we all try to flatten the curve and #stayhome
During the COVID-19 coronavirus pandemic, all over the world, security guards are seeing their roles change as they have been enlisted to assist the community and the government in combating the COVID-19 in what may once have been seen as non-traditional security roles.
For our last interview of 2019, the TrackTik team connected with Jamie Ridenhour to discuss the role and adoption of the super approach at DSI Security Services - one of the largest security service providers in the US.