Defining Service Delivery Excellence in the Security Service Industry

Defining Service Delivery Excellence in the Security Service Industry
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We all strive to achieve excellence in our work, but how do we define excellence? It goes without saying that both security firms and in-house corporate security departments expect excellence from the services and technology solutions they use. But how do you measure service delivery excellence? 

Lightening the Load: Changing Attitudes towards Private Security

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Whether they’re standing guard at the 24-hour grocery store, screening your carry-on at O’Hare, or accompanying Meghan Markle and her dogs on a walk through a forest of Douglas fir trees, private security guards have been a common sight all over the world for decades. And while the private security industry has changed over the…

Q & A with Rollo Davies, Front Line Security Expert

Q & A with Rollo Davies, Front Line Security Expert
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For an insider’s perspective on the evolving COVID-19 coronavirus situation, we’ve been talking to a few of our industry experts to help us better understand what’s happening on the front line while we all try to flatten the curve and #stayhome