Customer service is a main priority for the Rosa International Group founder and that is why he places an emphasis on personalized client solutions to help protect his clients’ properties and keep their employees safe. For Pablo Rosa Jr., the transition from security guard to CEO and founder of his own company was definitely not one that he shied away from.

“I wasn’t scared to go up against bigger security firms—I always knew I could offer a better service than they could, because my own experience working in the field helped me understand exactly what my clients’ needs were. So when my client list started growing quickly, it just made sense to look into getting some kind of security workforce management software to take me to that next level.”

Fill out the form below to get access to this case study and learn how TrackTik helped the Rosa International Group scale their business, provide excellent customer service to their clients, and go up against their biggest competitors.