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Guarding Suite
Mobile Suite

Mobile Patrol on schedule

Using TrackTik’s Route Optimization, your guards will know the most efficient route for performing their mobile patrol. Grace periods can be implemented into the route so that guards won’t struggle to meet their patrol times and if you need to show clients evidence of your patrol’s efficiency, you will have accurate data at your fingertips.

You can follow the progress of your patrol in real-time with a live view of your runsheets. Using Mobile Patrol, you won’t be left wondering how a patrol is going; you’ll have visual insight from wherever you can access a desktop.

Learn more about Mobile Patrol

Runsheets / Active patrol view

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An overview of tasks and mobile guards

Reassign requests

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Approve or deny a guard's request to change runsheets

Progression detail

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See which stage the patrol is at and the tasks completed

Mobile route optimization

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Give your patrol officers the quickest route between sites

Configurable patrol schedule

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Adjust your officers' patrol schedules

Customized grace periods

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Flexible grace periods for your mobile guards

Patrol status reports

Mobile+ Suite

Follow the progress of your mobile patrol

Billing verification

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Verify the hours worked and bill your customer accurately

Lose the Paper, Digitalize Patrol Routes

Managing scheduled jobs and effectively responding to unexpected events can be arduous. But it doesn’t have to be. TrackTik’s Dispatch and Patrol modules were specifically designed to improve efficiency, manage client expectations as well as every facet of your mobile operations.

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mobile suite dispatch

Dispatch that will meet SLAs

Using the Mobile Suite, your dispatch guards will have a much easier time getting to alert sites promptly. The software will suggest guards to the dispatcher based on their availability, and proximity to the site in order to ensure that the right guard gets to the site quickly.

Dispatchers can follow the progress of their guards to make sure they are safe and that the dispatch service meets SLAs. Guard performance is also tracked historically so that you can share data that demonstrates the quality of your service with clients.

Learn more about Service Dispatch

Customizable workflow

Mobile+ Suite

Create job-specfiic workflow with step-by-step instructions

Warning and alert thresholds

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Adjust the number of minutes a ticket can sit before action is requierd

Billing timer

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Define billiing structure based on time and work to be completed

SLA timer

Mobile+ Suite

Configure the time allowed per SLA to complete the request

Cancellation timer

Mobile+ Suite

Enter the minutes that the customer will have to cancel the service

Email and push notifications by transition

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Setup task-specific notifications at every stage

Transition forms

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Transitions define the paths a job can take from cration to completion

Closest to site units display

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Display guard patrols by proximity to site

Customizable dispatch forms

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Dispatch now or future time

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Pre-set dispatch based on need or request

Dispatch analytics

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See more detail in a graph

Billing verification

icon billing verification dispatch

Verify the hours worked and bill your customer accurately

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