Defining Service Delivery Excellence in the Security Service Industry

Defining Service Delivery Excellence in the Security Service Industry
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We all strive to achieve excellence in our work, but how do we define excellence? It goes without saying that both security firms and in-house corporate security departments expect excellence from the services and technology solutions they use. But how do you measure service delivery excellence? 

Protecting the Physical and Mental Health of our Frontline Security Officers

Protecting the Physical and Mental Health of our Frontline Security Officers
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While most of us are working remotely, socially distancing when running errands, or encountering neighbours on the street, security officers continue to show up for work, often commuting by public transportation to perform their shifts and then returning home.