The Benefits of Digital Transformation for Security Companies

digital transformation benefits
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For security firms, initiating a digital evolution involves incorporating emerging technologies such as AI and connecting various devices like surveillance cameras, access control panels, and alarm systems. This transition also involves modernizing manual or obsolete procedures by digitizing them.

Striking the Balance: Prioritizing Customer Service Without Compromising Security

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When organizations choose to invest in physical security as a service, they reap the benefit of not having to self-manage a security team while keeping their people, assets, and premises protected. However, it could be said that proper security protocols hinder customer service at times and an organization’s ability to create a positive experience for visitors. Stringent policies around entry or access can have customers feeling distrusted and uneasy.